Frequently Asked Questions

Since our products involve more complex designs and higher production costs compared to simpler items like LED A-Bulb, we charge for samples. The cost depends on the product type, and shipping fees are also applicable. If you have a freight account with FedEx, DHL, UPS, etc., you can use it for the shipping costs. If not, we can arrange express shipping at an additional charge.

Our MOQ varies depending on the product. For most LED lighting products, the MOQ ranges from 100 to 1,000 units. Custom-designed items may have a higher MOQ due to the production complexity.

Yes, we welcome customers to visit and inspect our production facilities at any stage. Whether before production or during, you can coordinate with your sales manager to arrange a visit. This helps ensure that our manufacturing meets your standards.

We follow strict quality control processes from material selection to final inspection. All products undergo rigorous testing to ensure they meet the highest performance standards, especially in terms of durability, energy efficiency, and safety.

Yes, we specialize in providing lighting solutions for various projects, including large-scale engineering and construction projects. Our products are ideal for both residential and commercial applications, such as warehouses, factories, and outdoor spaces.

We offer a wide range of LED lighting products, including:
• Rechargeable LED Bulbs
• Explosion Proof Lamps
• Swimming Pool Underwater Lights
• High Bay Lights and Low Bay Lights
• Flood Lights and Street Lights
• Small and Flat Panel LED Lights
• Solar-powered Fans and Solar Street Lights
• LED Corn Lamps, High Wattage Lamps, and more.
These products are designed for different applications, from residential and commercial to industrial and outdoor use.

Yes, our LED products are designed for energy efficiency, helping customers save on electricity costs while providing bright, long-lasting lighting. LED lights consume significantly less power compared to traditional lighting options like incandescent or fluorescent lamps.

Yes, many of our products, such as floodlights, street lights, and explosion-proof lamps, are designed to withstand outdoor conditions, including harsh weather. These products are also equipped with water and dust protection, making them ideal for both residential and industrial outdoor environments.

Yes, our High Bay Lights come with anti-glare features using high-quality PC covers, ensuring even light distribution and reducing eye strain. We also provide waterproof and explosion-proof options, perfect for industrial and outdoor applications like swimming pools and hazardous environments.

We offer a range of solar-powered products, including Solar Street Lights, Solar Flood Lights, and Solar Camping Lights. These solutions are eco-friendly, utilizing solar energy to power the lights, reducing dependency on the grid.

Our LED lights are built to last, with an average lifespan of up to 50,000 hours, depending on the specific product and usage conditions. This makes them a cost-effective and long-term solution for various lighting needs.

Yes, we offer custom branding options including printing logos and artwork. This service is available for specific product quantities depending on the design and complexity.

Absolutely. We offer customization for size, color, material, and more. Our team will work with you to create a product that meets your unique needs.

Yes, we provide custom packaging services to enhance your brand image, including branded packaging and customized instruction manuals.

Delivery times range from 7 to 30 days depending on stock availability and order size.

• Design: We begin by creating custom molds, logos, or packaging based on your specifications.
• Samples: We provide samples for your approval before mass production.
• Contract: Once samples are approved, we sign a sales contract.
• Production: We proceed with production after receiving a 30% deposit.
• Final Payment: The remaining balance is due after inspection and before shipment.

We offer a 1:1 replacement policy for defective products, provided the damage is not caused by misuse or accidents.

Our payment terms are 30% deposit upfront, with the remaining 70% due after inspection and before shipment. We accept TT, PayPal, and LC.

• For small orders: We ship by air or express using FedEx, DHL, UPS, or TNT.
• For larger orders: We arrange sea or air shipments based on your requirements.

In the rare event of damage during shipping, the responsible shipping company’s insurance will cover the losses. We ensure all products are securely packed for transportation.